Request a Return
Eligibility & Process Steps
To qualify for a return or refund, your item must be unused, in its original condition, and returned in the original packaging.
Submit Your Request
Provide your order information
Wait for Customer Service
We will contact you within 48 hrs
Prepare & Drop off
Drop off within 10 business days
Receives & Inspects
7–10 business days for inspection
Return Approved
7–10 business days for refund processing
Shipping
Hauslane covers the cost of return shipping. If the returned item does not meet the criteria above, return shipping will be deducted from your refund.
See our returns policy for more details.
Mindfulness Matters
Before deciding to return your product, consider reaching out to our customer support team. We’re here to help with troubleshooting, installation tips, and guidance to ensure your range hood works as intended.